HUMAN SERVICES? ... THAT'S SO REWARDING

by Gail S. Bernstein, Ph.D.
When Diana sat down with her friends at their college reunion, she heard all about their careers. One was a lawyer, one owned a business, one was a computer systems analyst. Diana left feeling frustrated and disillusioned. She chose to be a probation officer so she could help people. However, the problems she faces are overwhelming, and the rewards are few and far between.
If you work in one of the human services, you probably want to help people. That's a good reason for choosing the work you do, but it's not very specific. It's important to know what makes you want to come to work every day, especially for people in human services. We often get mixed messages from the world at large about the worth of what we do. Most of us have been told, "That must be so rewarding," or "you must have so much patience." Those comments usually mean "I don't understand why you want to work so hard for so little money," or "It must be so awful to spend your days with people who are down and out."
People who work as helpers need to be able to identify the nonmonetary rewards they get from their work. That's important because monetary rewards will always be in short supply. However, sometimes people in human services feel guilty about wanting to get self-satisfaction from their work.
Those guilty feelings are unfortunate because there's nothing wrong with wanting to like the work you do. There are many different ways to help, and some people are not equally well-suited for all of them. It makes sense to look for work that is both satisfying personally and helpful to others.
Every career has both advantages and disadvantages. Some of what you do will be rewarding, and some will be unpleasant. Each of us is unique in terms of what we find rewarding and how much reinforcement we need to feel self-satisfaction from our work. That's why it's important to know yourself well enough to pick a job that is a good fit.
One useful exercise is to make a two-column list. On one side, list all the rewards you get from your current work. On the other side, list all the disadvantages and drawbacks. Then ask yourself whether the advantages outweigh the disadvantages. When you do this, remember to be honest with yourself.
Remember it's okay to have selfish motives as well as unselfish ones, and it's okay to have fun while you work. It is also okay to have unselfish motives such as making people's lives a little easier. On the other hand, it is not okay to do human services because you think you should find it rewarding, or because you believe people will think you are a good person. Whatever you do, do it because you want to, not because someone else wants you to.
Remember, people who genuinely like their work and find it rewarding usually do a better job than people who do not like what they do.