Negotiations are the key to reaching agreement in a conflict situation. Without the proper training, it can be very difficult to reach a satisfactory agreement with your counterpart in a tense negotiation setting. This is why many successful companies choose to utilize expert negotiation training seminars. negotiation courses, tailored to your particular line of business as well as the specific types of negotiations you face in your typical business dealings, are invaluable both for gaining new skills and in helping you succeed in future deals.
Conflict arises because you and the other party in a business deal have differing opinions about what solution is the best outcome for a particular situation. It might be the wording of a contract, or the terms of a sale. No matter what the conflict might be, negotiating can be an effective means for both parties to come to an agreeable compromise.
One of the most important skills a negotiator will learn in training is formulating a clear objective of what to expect from the process of negotiating. This must be kept at the forefront for the other steps you will take in preparing for your conflict negotiation. Knowing what the objective is then allows you to consider modifications that could be made to your terms and still allow you to achieve your objective. This is invaluable in helping to provide solutions so that you and your negotiator counterpart can come to a reasonable solution. Knowing what your objective is also gives you a starting place to determine what the benchmark will be for the minimum terms acceptable for reaching an agreement on the issue.
Conflict negotiation training also provides the negotiator with a variety of strategies that can be used to bring the negotiations to a successful resolution. One excellent strategy is to be an effective listener. Truly hearing what the other parties in negotiations have to say will allow you to better understand what they seek as terms in the conflict. Knowing this, you can frame alternatives that you offer in such a way so that it appeals to them on as many levels as possible, and thus they will be more likely to agree to your terms. You can also gain clarity on your counterpart's positions by asking them questions. Their answers will provide useful information that can help you modify or change your positions' wording, showing them how it will be of benefit to them, while not backing down on your ultimate objectives.
You can also achieve a successful conflict negotiation by first beginning to reach an agreement on some small issues. Once you have some agreement, begin to build on this. By doing so, it may help you to achieve the ultimate resolution that you desire.
Thursday, 17 July 2008
Conflict Negotiation Strategies: by Jonathon Blocker
Labels:
achievement,
agreement,
conflict,
counterpart,
future,
negotiation,
resolution,
skill,
strategies,
success
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